Contact us

One inbox, read by a real person.

Whatever it's about, it lands with us and we reply by email. No ticket numbers, no chatbot.

hello@polajoy.app

We aim to reply within one working day, faster in the run-up to your wedding.

Couples and guests

Questions before the day, help during it, or anything about an order. Include your wedding code or the email you signed in with, and if it's about an order, the order number from your confirmation email. Most questions are already answered in the full guide.

Getting married soon?

The app launches soon on iPhone and Android. If your date is sooner than that, tell us about your wedding and we will sort you out, or apply to host Polajoy.

Photographers and planners

We partner with wedding photographers and planners. Start at the photographer page or the planner page, or just email us with your website.

Press and everything else

Same inbox. Put "press" in the subject and it finds the right person.